Money-Back Guarantee

We stand by the quality of our products and want you to love your purchase. If for any reason you're not satisfied or a product didn’t suit your skin, you're eligible for a full refund within 30 days of receiving your order.

How It Works:

  1. Contact Us: Email our customer service team at info@laraboutique.com within 30 days of delivery.
  2. Explain Why: Let us know why the product didn’t work for you and provide clear, dated photographic proof where possible.
  3. Return the Product: Send the product back (even if partially used) to the address we provide.

Once we receive and review your return, your refund will be processed.

Terms & Conditions of the 30-Day Money-Back Guarantee

1. Eligibility

    • Requests must be made within 30 days of the delivery date.
    • The guarantee applies only to purchases made directly through our official website.
    • One refund per product type, per household, is allowed. Repeat claims on the same product will not be honoured.

2. Proof of Dissatisfaction

    • A written explanation is required, detailing why the product didn’t suit your skin.
    • Clear, dated photographic evidence must accompany the explanation.
    • The product must be returned in its original packaging, even if partially used.

3. Return Process

    • Customers are responsible for return shipping costs.
    • Returned items must be securely packaged to avoid damage in transit.
    • We are not liable for lost or damaged returns. Tracking is recommended.

4. Exclusions

    • Damaged products due to misuse, negligence, or improper storage are not covered.
    • Products purchased during clearance sales, final sales, or special promotional campaigns (unless stated otherwise) are excluded.
    • Bundled or gift set items must be returned in full for eligibility. Partial returns will not qualify.

5. Refund Process

    • Refunds will be processed to the original payment method within 7-10 business days after receiving and reviewing the returned item.
    • Shipping fees and any applied discounts are non-refundable.

6. Right to Refuse Refunds

    • L'Araboutique reserves the right to deny refunds if the claim appears fraudulent, abusive, or does not meet the outlined requirements.


By purchasing from L'Araboutique, you agree to these terms. For any questions, contact us at info@laraboutique.com.